PLEASE NOTE - Due to extra-ordinary demand, we are unable to deal with any walk in trade or to offer collections for orders. Apologies for any inconvenience caused.

Contact Us

Please use the form below to contact us or email us at

You can call our sales and customer services teams on 01376 560 348 between 9am and 5.30pm (GMT) Monday to Friday and between 10am and 2pm Saturdays from Oct 15th to 26th Nov. We also operate a small showroom at the address below for pre-paid order collections only. We are currently closed to the public Mon-Fri.

Want to track your order?

Where available, your tracking number will have been provided in your despatch confirmation email (please check your junk folder if not received) however, if you do require further assistance with tracking, simply send us an email including your invoice/order number and tracking number.

Missing or Damaged Items?

If part of your order is missing/damaged, please send us an email including your order number, description of the issue and photographs of your order paperwork (for missing items) or the damaged item(s).

Cosy Owl
20-28 Albert Road
Essex CM7 3JQ
t: 01376 560 348

Please note, this is not our returns address - please contact us for returns information prior to returning any goods.

Company Name: Volsom Ltd.
We are registered in England and Wales under company number 07738645 and with our registered office at the address above.


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